apk 3 Privacy Policy – How We Handle Your Personal Data

When you register an account with apk 3, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID to verify your identity and confirm that you meet the minimum age requirement of 21 years under Philippine gaming regulations. During your use of the platform, we automatically gather technical data such as your device type, browser version, IP address, and session activity logs to keep your account secure and to improve platform performance. Payment-related information, including your preferred deposit and withdrawal method and transaction history, is recorded to process your financial requests accurately and to comply with anti-money laundering obligations. We collect only the data that is necessary for the purposes described in this policy, and we do not ask for information beyond what is reasonably required to operate your account and deliver our services to Filipino players.

The personal data we hold is used primarily to create and manage your apk 3 account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with regulatory requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies — we do not use your email or mobile number to send unsolicited marketing messages without your explicit consent. Technical and behavioural data collected during your sessions helps us detect unusual activity, prevent fraud, and ensure that the platform remains fair and secure for all registered Filipino players. Where you have opted in, we may use your preferences and activity history to personalise your experience, such as surfacing game categories or promotions that are relevant to your interests. We may also use aggregated, anonymised data for internal analytics and product development, but this data cannot be used to identify you individually.

apk 3 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — for example, payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality agreements. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts in response to a valid legal request or to comply with our licensing obligations. If apk 3 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We require all third parties who handle your data on our behalf to maintain appropriate security standards and to use your information only for the purposes we have authorised.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and our regulatory obligations, which typically means a minimum of five years following account closure. Transaction records and identity verification documents are kept for the full retention period to satisfy anti-money laundering and know-your-customer requirements. If you request account closure, we will deactivate your account promptly, but certain data will be retained in secure archives for the legally mandated period before being permanently deleted. Data that is no longer required for any legal, regulatory, or operational purpose is securely destroyed in accordance with our internal data lifecycle procedures. You may contact our support team at any time to ask about the specific retention period that applies to your account data.

We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the apk 3 platform is encrypted using secure protocols, and sensitive information such as payment details and identity documents is stored in encrypted form on access-controlled servers. Our security team monitors the platform continuously for suspicious activity, and we conduct regular reviews of our data protection practices to ensure they remain effective against evolving threats. Access to your personal data within our organisation is restricted to staff members who have a legitimate need to process it as part of their role, and all such staff are bound by confidentiality obligations. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine authorities in accordance with applicable data protection legislation.

As a registered player and a data subject under Philippine law, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccurate information, and to request deletion of data that is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You may also object to certain types of processing, request that we restrict how we use your data while a query is being resolved, and withdraw any consent you have previously given for optional data uses such as personalised communications. To exercise any of these rights, please contact our support team through your account dashboard and we will respond within a reasonable timeframe. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant Philippine data protection authority. We are committed to handling all data rights requests fairly, transparently, and without undue delay.